SLAWorks Suite

Service level assurance is fast becoming a critical requirement in the service provider networks and large enterprise networks where network congestion is highly likely to happen. For example, in wireless and IP networks most critical resources like bandwidth, channels, circuits, processing capacity etc. are shared across several thousand enterprises and individual users. In such scenarios the quality of service (QoS) can widely fluctuate between peak and off-peak hours which can lead to user dissatisfaction and hence loss of revenue.

SLAWorks is a service level monitoring system for telecom service providers and large enterprises. It provides very comprehensive performance data collection capabilities to extract KPI data from various network infrastructure elements. It offers full KQI/KPI based functionalities and reporting along with powerful QoS analysis. SLAWorks enables all the stakeholders such as network engineering operations, product management, sales, customer care and the senior management teams with real-time and historical view of service level impacting data.